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FAQ

ABOUT US

What is BeamerFilms.com?
How can I contact BeamerFilms.com?

ABOUT SUBSCRIPTIONS

How much is the full-access subscription?
When does my subscription expire?
How do I use my subscription to download videos?
How am I billed for my subscription?
Does BeamerFilms.com provide free HD upgrades?
Are refunds available for subscriptions?
How do I cancel my subscription?

ABOUT DOWNLOADING

Where’s my video?
Can I project these videos on a screen and still get high quality?
How do I download the visual media I ordered?
How long does it take to download a video?
What's the format / resolution of the video I'll download?
Can I use your video in PowerPoint?
I have downloaded a video, why won't it play correctly in my player?
What are .ZIP files and how do I open them?

ABOUT PURCHASING

How do I find content for a certain topic?
How do I create an account?
Do I receive a receipt from BeamerFilms.com?
Do you recommend a specific media presentation software?
What are my rights once I purchase a video?
Can I make copies of the media?

GENERAL QUESTIONS

What I’d like to submit my own media? How do I do that?
Why can't I view the video previews on your website?
How can I retreive my password?


ABOUT US
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What is BeamerFilms.com?
Visual media is packed with power to affect the imagination, to inspire, amaze, challenge, and educate -- an important tool to reach and teach people. That’s why BeamerFilms.com exists; to be an online resource for pastors, homegroups and teachers. Here you’ll find the highest quality, DOWNLOADABLE sermon illustration videos, countdowns, motion loops and still image downloads.

By promoting the integration of human culture and faith, our hope is that truth can be powerfully communicated, lives can be changed, and redemption can be brought forth in a unique creative, powerful way.

How can I contact BeamerFilms.com?
Contact Customer Care HERE.


ABOUT SUBSCRIPTIONS
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How much is the full-access subscription?
The membership cost is $99 per year starting at the time of your subscription and provides one year full-access pass to ALL site content.

When does my subscription expire?
Your subscription will expire 365 days from your start date, however the subscription will automatically renew unless you contact us to cancel.

How do I use my subscription?
Once you have subscribed you get download access to everything on the site. LOGIN to your account at the top left of and page at BeamerFIlms.com. Next, go to the webpage of the product you would like to download. Below the preview of the video you will choose a format. Then select the download button. A popup window will ask you where you want to save the file. Save the file and you're done!

Does BeamerFilms.com provide free HD upgrades?
Yes, with a subscription plan. Keep in mind, however, that all videos do not come in the HD format. Grandma used to tell me, "Times are-a-changin, darlin'." That said, all new media put onto the Beamer Films website does come in the HD format.

How am I billed for my subscription?
You may pay with any major credit card to purchase your subscription plan.

Are refunds available for subscriptions?
No, Beamer Films does not offer refunds on subscriptions. However, by unsubscribing, recurred billing stops. If you would like to cancel your account, this needs to occur 24 hours prior to your renewal period / your next charge.

How do I cancel my subscription?
Simply contact us via the link in the footer. Simple as that. Please let us know your order number, the name on your account and the email address associated with it.


ABOUT DOWNLOADING (NON SUBSCRIBERS)
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Where’s my video?
For subscribers: We've streamlined the process for downloading directly from the product page!!!! The file should download where you tell it to. If for some reason it's not there, you'll need to search your computer for the name of the video you cannot find. If you cannot find it, please contact us using the "contact" link at the footer of this page and we'll get you that video ASAP!

For non-subscribers: if you missed the confirmation page, you also will receive a confirmation e-mail immediately after your order, which has a link to your downloads. Your video will remain on the site for a year with 5 potential downloads so if you lose it or want to re-download it to another computer you can log in and get it.

From our home page, click the "Log In" link at the top left. Select the "My Account" link also located at the top left. Then click the "View" button of the date of the order in question and there you'll find your download(s). You can also print your invoice if you need to.


Can I project these videos on a screen and still get high quality?
Yes. In most cases the video will look just as good as a DVD-quality video—especially for audiences viewing the presentation from a distance under house lights. However, keep in mind you are at the mercy of your church projector, which will not be as powerful as the typical movie theater projector. Also, you’ll need to factor in ambient lighting during the presentation and adjust accordingly.

How do I download the visual media I ordered?
After you place your order, you should receive a confirmation page with links to the media that you purchased. Click the “download” link for the video you wish to download and in the small pop up window select “save”, which will download the file to your computer.
If your browser doesn't give you the option to save here is another method:

RIGHT CLICK the link for the format you wish to download, in the small menu that appears select “save target as”, which should begin the download.

How long does it take to download a video?
Keep in mind that video file sizes are larger than other downloads and your download time will be longer and will vary based on the video file size and your connection speed. If you have a high speed Internet connection, downloading will be fairly quick.

What's the format / resolution of the video I'll download?
We provide a 640x480 high-quality video MPEG-1 file, which is the most widely compatible, supported video format around that will work with both PC and Mac based programs. If you’re using a PC, we suggest Windows Media Player for playback. If you're using a Macintosh, we suggest the Apple Quick Time player.

Can I use your video in PowerPoint?
Yes! While there are some limitations (doesn’t allow text over motion backgrounds), most people have the software and are fairly familiar with it. To insert media into your powerpoint presentation: Open a new or existing PowerPoint presentation. From the Insert Menu select Movies and Sounds and choose “Movie from a File.”

I have downloaded a video, why won't it play correctly in my player?
We attempt to keep high-quality video files available to you. It’s likely an update of your media player will correct the problem.Here are links to update your media players:
Windows Media Player
Quicktime

What are .ZIP files and how do I open them?
Zip files are compressed files that make downloading from the BeamerFilms.com store faster and more efficient.

Once your file is downloaded, simply double click it and it will open. In the unlikely event that your file does not open, you may need the free "stuffit expander" which can be downloaded HERE.


ABOUT PURCHASING
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How do I find content for a certain topic?
There are two different ways to search by topic.

  • Option 1 - Word Search: There’s a search box found on each page. Just type the word you’re looking for and voila! Relevant media will be displayed.
  • Option 2 - Search by Topic: In the right sidebox titled “Categories” click on the link “Search By Topic”. Select the topic of your choice and relevant media will be displayed.


    How do I create an account?
    You can create an account at BeamerFilms.com for free. To do so, click the "Log In” link at the top left corer of BeamerFilms.com, then provide your log in information and select the “submit” button.

    Do I receive a receipt from BeamerFilms.com?
    Immediately after submitting your order receipts are emailed to the address the account is registered under. If you do not receive one we would suggest checking spam or junk mail folders/filters.
    If you still do not see your receipt you can Log In and simply press the “My Account” link at the top right of BeamerFilms.com

    Do you recommend a specific media presentation software?
    Every church or organization must decide what method is best for them. Many companies provide free demos of their presentation software, like Sunday Plus, Media Shout or Easy Worship. We recommend downloading multiple versions and and testing which software package is right for you.

    What are my rights once I purchase a video?
    Our End User License Agreement provides full details for what rights you have when you purchase a video. Read full End User License Agreement HERE.

    Can I make copies of the media?
    Yes, but there are some limitations. Read full End User License Agreement HERE.

    ABOUT PURCHASING
    ______________________________________

    How do I cancel my subscription?
    Simply contact us via the link in the footer. Simple as that. Please let us know your order number, the name on your account and the email address associated with it.

    I’d like to submit my own media? How do I do that?
    We're interested in high-quality visual media and would love to review your media submission. Just email us your name and contact information HERE and we’ll work out a way to view your work.


    In order to view our video previews correctly you may need to update your flash player.

    You can download the most recent version here:

    http://www.adobe.com/go/getflashplayer

    If you have a pop-up blocker please make sure it is off while you install. After you install please restart your browser and then you should be able to see everything.

    How can I retreive my password?
    Click the "Log In" icon in the top left corner of BeamerFilms.com. You can have your password automatically e-mailed to you by clicking "Forgot your password?" and then enter your email address.
    Keep in mind that if you are using a SPAM blocker you will need to add the following e-mail addresses to your account in order to receive your e-mailed password: admin@BeamerFilms.com.

  • Copyright © 2014 Beamer Films.